Terms & Conditions

Payment

We offer a secure online payment system using PayPal and Stripe

Privacy Policy

We do not store customer credit card details.

Prices

All prices are listed in UK pounds sterling and are inclusive of VAT.

Delivery

Delivery is FOC on all orders (UK Mainland). We aim to ship all our items within 4 working days, if for any reason we are not able to do this we will contact you by email. Please allow up to 10-14 days for the delivery of bespoke orders. We use DPD next day delivery service (where available). When dispatched you will receive a notification e-mail from DPD.

Description of Goods

We take every care to ensure that the description of our products is accurate, however, please note that colour reproduction of the goods is a close representation, we cannot accept responsibility for any variations in colour caused by the browser software or PC systems. Samples are available if requested.

Cancellations, Refunds

All our lampshades are bespoke and made to order. No cancellation can be accepted after despatch.

Any damaged goods must be reported within 24 hours of receiving the items, we cannot accept responsibility for damage reported after this period.  Any damaged goods will be exchanged or refunded within 7 days of purchase.

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